Put customer feedback to work with this turnkey solution for small to mid-size companies Forrester Wave™: Customer Feedback Management Platforms, Q1 2020 Research According to the Forrester Wave:™ Customer Feedback Management Platforms Q1, 2020: Reference clients note how well the vendor listens before offering up a solution. SMG is recognized as “…a strong buy for firms that are looking for actionable … Technology advisory firm Forrester Research has released its latest Forrester Wave for Governance, Risk, And Compliance Platforms, Q1 2020. Customer Feedback Management Platforms, Q1 2020. Read The Forrester Wave™: Data Management Platforms, Q2 2019 to learn why we’re a Leader: We allow you to identify, segment, and activate audiences with precision and confidence We help you improve and extend experience es and campaigns easily … The Forrester Wave™: Governance, Risk, and Compliance Platforms, Q1 2020 | Workiva This year’s report emphasizes the fact that firms must keep up with the pace of modern innovation.According to Forrester, compliance is no longer a static set of requirements, and risks are evolving at an unprecedented pace. In addition to earning the … The Forrester Wave™: Customer Feedback Management Platforms, Q1 2020” report noted the following findings: Strategy – Medallia received the top score in the strategy category, and the highest possible score in the following criteria: execution and delivery on roadmap, product vision and strategy, enterprise strategy and global strategy . Forrester Wave. London, UK, NY, Oslo, Norway and New York, 12 February, 2020 – Confirmit, the leading global solutions provider for Customer Experience (CX), Employee Experience (EX) and Market Research (MR) was named a Leader by independent research firm Forrester in a new report: The Forrester Wave™ Customer Feedback Management Platforms, Q1 2020. It’s an assessment of the top vendors in the market and does not represent the entire vendor landscape. According to the Forrester Wave:™ Customer Feedback Management Platforms Q1, 2020: Reference clients note how well the vendor listens before offering up a solution. The Forrester Wave report dives into the evolution of CLM solutions, discussing how analytics and AI technology have expanded the effectiveness and scope of this technology. Clarabridge named as a Leader in The Forrester Wave™: Customer Feedback Management Platforms, Q1 2020. “effective at enabling its customers by engaging their people” The Forrester Wave™: Customer Feedback Management Platforms, Q1 2020” report noted the following findings: In the beginning of the year, Clarabridge was recognized as a Leader in The Forrester Wave™: Customer Feedback Management Platforms, Q1 2020 and The Forrester Wave™: AI-Based Text Analytics Platforms (People Focused), Q2 2020 and is the only vendor in its space to be recognized as a Leader in both reports. In “The Forrester Wave™: Digital Wealth Management Platforms, Q1 2020” report, we identified the 13 most significant digital DWMP providers, which we evaluated across 26 criteria. Medallia received 5 out of 5 … Earned Highest Scores of All Vendors in the Text Analytics, Integrations and Customer Relationship criteria. RESTON, Va.--(BUSINESS WIRE)--Feb 11, 2020--Earlier today, Clarabridge, Inc., the leading provider of Customer Experience Management (CEM) solutions for the world’s top brands, was named as a Leader in The Forrester Wave™: Customer Feedback Management Platforms, Q1 2020. Forrester named InMoment, Medallia, Qualtrics and Confirmit leaders in its Customer Feedback Management Platform Wave PHOTO: Regina Hart . Analyst Report. Digital Marketing. Medallia, Inc., the global leader in experience management, announced it has been named a leader in The Forrester Wave™: Customer Feedback Management Platforms, Q1 2020. Forrester Reveals The 13 Most Significant providers in Innovation Management “Wazoku has a differentiating vision for idea sharing and innovation collaboration.” Wazoku featured as one of the 13 Most Significant providers in Innovation Management in “The Forrester Wave™: Innovation Management Platforms, Q1 2020”. Free Report to The Forrester Wave™: EX Management Platforms For Large Enterprises, Q1 2020 Employee experience is at the top of every HR agenda in 2020 and there is an emerging market of employee experience (EX) platform vendors. RESTON, Va. — Earlier today, Clarabridge, Inc., the leading provider of Customer Experience Management (CEM) solutions for the world’s top brands, was named as a Leader in The Forrester Wave™: Customer Feedback Management Platforms, Q1 2020. This comes just months after Clarabridge’s recognition by Forrester as a Leader in The Forrester Wave™ Customer Feedback Management Platforms, Q1 2020 … Free Report to The Forrester Wave™: EX Management Platforms For Large Enterprises, Q1 2020. In our opinion, this solidifies our position as the best enterprise CX platform on the market. Forrester Wave™ Customer Feedback Management Platforms, Q1 2020 Confirmit named a Leader Forrester’s analysts recognized Confirmit as a Leader in Customer Feedback Management. This year’s report encouraged customers to focus on providers that do the following: deliver expertise aligned to their use cases, integrate with the tools in their martech stacks, and support broader marketing performance management initiatives. Forrester Research named Clarabridge as a Leader in The Forrester Wave™: AI-Based Text Analytics Platforms (People Focused), Q2 2020. Service Management Group (SMG), a global customer, patient and employee experience management partner to more than 500 brands, has been named a Strong Performer by independent research firm Forrester in a new report: The Forrester Wave Customer Feedback Management Platforms, Q1 2020. You’ll find more information about this market in the Now Tech: Digital Asset Management For Customer Experience, Q1 2019 Forrester report. Contacts Julie Kirby Zaboura Communications +44 (0) 7956 955625 julie@zaboura.com Forrester evaluated customer feedback management (CFM) providers and, based on a set of 40 criteria, identified the ones they determined to be “the 10 providers that matter most.” In the report, Forrester uses 22 criterion evaluation of governance, risk and compliance (GRC) platforms to identify and compare the twelve providers that matter most in the industry. London, UK, NY, Oslo, Norway and New York, 12 February, 2020 – Confirmit, the leading global solutions provider for Customer Experience (CX), Employee Experience (EX) and Market Research (MR) was named a Leader by independent research firm Forrester in a new report: The Forrester Wave™ Customer Feedback Management Platforms, Q1 2020. Medallia Recognized as a Leader in Customer Feedback Management Platforms Report by Independent Research Firm. The Forrester Wave™: Customer Feedback Management Platforms, Q1 2020 Medallia was evaluated for its Experience Cloud solution and was ranked a leader. Measurement & Analytics. Ranked highest in current offering category in The Forrester New Wave™: EX Management Platforms For Large Enterprises, Q1 2020. We’re excited to share that Forrester has named Microsoft as a leader in the inaugural report, The Forrester New Wave™: Function-As-A-Service Platforms, Q1 2020 based on their evaluation of Azure Functions and integrated development tooling. The Forrester Wave™: Real-Time Interaction Management, Q4 2020 names Pegasystems a Leader Pegasystems receives top scores in the Current Offering and Strategy Categories, and second highest score in the Market Presence category. The Forrester Wave™: Enterprise Detection and Response, Q1 2020, Josh Zelonis, March 18, 2020. The wealth management industry is undergoing a digital transformation, and firms are turning to digital wealth management platforms (DWMPs) to accelerate their initiatives. The Forrester Wave: Marketing Resource Management Q1 2020 is out, with Aprimo and BrandMaker leading the pack. Report: The best vendors in Marketing Resource Management. Report: Who's leading the customer feedback market … Clarabridge is the only vendor included — and recognized as a Leader — in both The Forrester WaveTM: Customer Feedback Management Platforms, Q1 2020, and The Forrester WaveTM: AI-Based Text Analytics Platforms (People Focused), Q2 2020 reports. Organizations looking for a CLM provider can use Forrester’s 32-criteria evaluation to find the right tool for their needs. Find out what that means for the landscape of SOX, internal controls, and internal audit software. Article content. Forrester studies the intranet market in Q1 2020 This Forrester guide was delivered to help internal communications professionals make an informed decision when looking at intranet platforms, by examining a diverse set of vendors according to geographies, size, vertical focus and functionality. InMoment demonstrates flexibility and willingness to meet customers where they are rather than sell something off the shelf or, worse, oversell for the sake of a larger deal. Clarabridge received the highest score in the current offering category. Technology advisory firm Forrester Research has released its latest Forrester Wave for Marketing Resource Management, Q1 2020. InMoment demonstrates flexibility and willingness to meet customers where they are rather than sell something off the shelf or, worse, oversell for the sake of a larger deal. Employee experience is at the top of every HR agenda in 2020 and there is an emerging market of employee experience (EX) platform vendors. Workiva has been noted as a Strong Performer in the 2020 GRC Forrester Wave. Industry Analyst, Forrester recently announced it's Forrester Wave™: Governance, Risk, And Compliance Platforms, for Q1 2020. The Forrester Wave™ evaluation highlights Leaders, Strong Performers, Contenders, and Challengers. This graphic was published by Forrester Research as part of a larger research document and should be evaluated in the context of the entire document. The Forrester Wave™: Customer Feedback Management Platforms, Q1 2020” report noted the following findings: Strategy - Medallia received the top score in the strategy category, and the highest possible score in the following criteria: execution and delivery on roadmap, product vision and strategy, enterprise strategy and global strategy. We are pleased to be recognized as a Strong Performer in the Forrester Wave™: Customer Feedback Management Platforms, Q1 2020. NEW YORK and OSLO, Norway and LONDON: Confirmit, a solutions provider for Customer Experience (CX), Employee Experience(EX) and Market Research (MR) was named a Leader by independent research firm Forrester in a new report: The Forrester Wave™ Customer Feedback Management Platforms, Q1 2020.